What our Customers say...

Water Damage Testimonials

I had a water leak in my house that resulted in substantial damage to my house. I called SERVPRO and they came to inspect, access the damage and start the mitigation within the hour to avoid further damages. All the staff members were professional, knowledgeable and showed sincere concern for the wellbeing of my family.
The Project Manager led the mitigation and repairs and I couldn't be happier with his performance. The response time was impressive; he answered all my questions and ensured the work met my expectations.
I highly recommend working with them if faced with an unfortunate house emergency. They work with the insurance companies and make the process feel easy!!!

I called them for my restroom pipe supply line. I am so glad they responded quickly. They were able to stop the damages and then called my insurance for me and opened a claim and helped me to recover the loss so quickly. I really liked them and I decided to leave a review for them. Thanks. 


My management company referred  me to SERVPRO of Monterrey park for water damage in my bedroom which was smelly after 3 days. The Team showed up and started inspecting the area and see what the damages are. Ariel was with his technician and he was really honest . He was just easy to talk and he would give all necessary information that we need. I am glad there are people like him to help us with difficult time. He is my best fried after then and a source of construction information.

SERVPRO of Monterey Park assisted me with an issue at a rental property I own in Los Angeles area. My water heater leaked and damaged the closet. I called SERVPRO of Monterey Park and they showed up on time and were professional throughout the process. They checked the damage and made sure my concerns are addressed. Working with them was pleasant for me and their customer service was superb.  


What a time to have a water leak in the house in a pandemic and middle of summer right? My insurance company sent out SERVPRO to take care of the damaged floors. Arlen arrived exactly the time he told me and called before he arrived. He and the workers set up the equipment quickly and got to work, I could see the big difference in day 2, and it's looking a lot better. Arlen also gave me a lot of tips on the floor maintenance and the insurance process. The team's whole clean up process made my huge headache in the middle of summer a little more bearable. Best part? They are open 24/7 if you have any emergencies.

We were delighted with our experience with SERVPRO. After a water damage in our lower level, our insurance recommended SERVPRO of Monterey Park. They communicated with us every step of the way. I was really impressed and found them to be trustworthy, kind and professional. In general we are pleased with their work. Thank you guys.

I own a salon in Monterey Park Los Angeles. After a pipe burst in our bathroom, we called SERVPRO of Monterey Park. They showed up immediately. I was worried if I can service my client but Arlen isolated his work area in order for me to service my clients while they are performing their clean up. Thank you SERVPRO of Monterey Park.


I had SERVPRO of Monterey Park to inspect my property for a toilet backup water damage. They showed up quickly and took care of the problem and fix all the damages in the best way. I am very satisfy with their service and recommend them to every body.


Had a burst pipe in the garage that caused a leakage and these guys from SERVPRO were on it. Arlen arrived quickly and swiftly began cleaning and restoring the mess. He and his crew even took all the items in my garage to storage to prevent any further damage in the restoration process. Brought in high grade professional equipment to dry up the garage and got straight to restoring the place. It seemed like they had done this a million times before and really held up to their slogan of "Like it never even happened." The garage honestly looks a little better than before the leak. 

I had a water damage. I performed a google search and I came across this company. The owner is very professional. He came in and took care of the drying process and resolved all the concerns we had. 

I contacted them after experiencing a water damage loss. Great service.I recommend to everyone who are experiencing all sorts of damages to their residential or commercial properties.

Great company. I called them when my roof started leaking which caused water damage in my guest bedroom. They came right away and explained the process (which I am glad they did) and got to work. In couple of hours the owner showed up and inspected the job and promised me it will be done in 3 days which he was right. I like the fact that I can have a conversation with someone who takes you through the process of the job. 

If you want friendly and good customer service try them. You will be surprised how friendly they are. they answered all my questions and make sure I understand everything before moving forward. They made my claim process very easy. I always was thinking if someday I have a water damage it is hard to deal with insurance company but now I think if you have a good service company they work very easy with you and you won't have any headaches. I would recommend them to all my friends and I am sure they won't regret it.

SERVPRO of Monterey park came to inspect the toilet overflow. It overflowed over the weekend while I was out of town and my family had a party. They responded immediately to my call and dealt directly with my insurance company and saved me from a lot of stress. They made it very simple for me, and I felt very comfortable. It was especially helpful because I was nervous, not knowing much about insurance claims. I appreciate their professionalism and how they were very responsive to all the weird questions I had. They even fixed my bathroom door that was touching the floor for years. After my own experience with them, I would recommend SERVPRO of Monterey Park for your water damage claims.

My experience with SERVPRO of Monterey Park has been all positive. From the moment they picked up the phone to their arrival and service, I have to say I was very pleased. The team is always punctual, which I appreciate. They are absolute life savers and they take care of everything from the beginning to end. Once it comes to any restoration service, do not hesitate to contact them.

I had a water damage which my insurance referred me to SERVPRO of Monterey Park. I'm so glad I had the chance to work with them. Very professional. They provide excellent service and take care of every step of the way, from initial call until completion. When you are in need, these guys will be on your side. I highly recommend SERVPRO of Monterey Park.

GREAT CUSTOMER SERVICE!!!!!!!! I experienced water damage in my condo and chose SERVPRO through my homeowners insurance. Arlen, the owner of SERVPRO of Monterey Park came out and explained the entire process to me. Arlen was very professional and has a great personality. Arlen and his employee removed all water damage material and always responded to any questions I had during the entire process. I will always recommend SERVPRO of Monterey Park to my friends and family. Thank you to Arlen and his entire team!