What our Customers say...
Fire Damage Testimonials
Great service! Fast,
Communicative, and easy to work with.
Never been through a fire loss before but they made it
a painless experience. This is how a highly respected
franchise should operate.
Our kitchen went up in flames and burned the walls and ceiling. After we put it out we found SERVPRO of Monterey Park. They cleaned up everything and deodorized the entire home from all the nasty smoke. These guys rock! Thank you!
We had a faulty electrical wire which burst into flames in the living room. I had no idea who to call and a friend recommended SERVPRO. Monterey Park was the closest one and they came over right away. They dealt with our insurance company and managed everything along the way, so all the weight was lifted off our shoulders. Fast, reliable, hard working and extremely professional. Very grateful and highly recommended. Thank you guys!
When I had a fire at my home, I called SERVPRO of Monterey Park and they came out and made sure we were calm and stress free right from the start. They began working immediately and deal directly with our insurance company to make sure everything they were doing was documented and covered. Our adjuster would call them directly is she had any questions or needed pictures. Couldn't ask for a better experience during this troubling time. Thank you to everyone who helped us and definitely would recommend you guys.
Arlen and his team worked hard to get your damaged property restored. We live in a condo and the next door neighbor's unit was destroyed by a fire. We suffered from severe smoke and ash damage. After two weeks, our house has never looked cleaner. Arlen the team leader, went out of his way to keep us aware of all they were doing and kept us updated to plan our return home. Thanks, SERVPRO and his team. The team did a great job created a clean work space. Highly recommend their services.
I can't begin to express how satisfied we are with Arlen's professionalism, work quality, and honesty. I would give 10 stars if I could. Since we are a family of girls, we are often apprehensive and feel very clueless when it comes to fixing anything for the home. We had talked to several other people/companies and were left with more questions than answers. We luckily soon met with Arlen from SERVPRO of Monterey Park. Arlen and his team helped us understand the process and stuck to the timeline. They gave us an honest price and kept us in the loop for everything that happened. We are so grateful and happy with the results. I would highly recommend.